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3CX 11 LICENS INSTALL
If you have selected to install “SQL Server Express”, the Microsoft SQL Server License Terms page will display. The installer will download and install the selected applications.įigure 3: Prerequisites Installation in progressĤ). Click Next to continue.įigure 2: Select Prerequisites to Installģ). However, you can select/unselect the applications to be installed based on your unique requirements. It is important that you install all the required prerequisites. In the Prerequisites window, the installer will identify the missing prerequisites. Click the downloaded installer executable to launch the Prerequisites Setup Wizard and click Next.Ģ). Managers can customize the statistics displayed, set daily, weekly and monthly quotas, and report on historical trends. It is a real-time agent performance monitoring application that encourages a competitive spirit among the agents by displaying the performance ranking data for the day, week and month. Whether it comes from a desire to get top bragging rights, or due to public pressure placed on under-performing agents, a wallboard application is a great motivator.ģCX Competitive Wallboard is known in the industry as a “leader board”. Increased motivation can be the result of social pressure from peers and managers. Providing visual data in real-time, and at the same time creating a competitive culture in your call center, will improve agent performance.
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3CX Competitive Wallboard enables managers (and agents) to clearly see who the top performing agents are, and where each agent ranks compared to their peers.